The implementation of package trips and other linked travel services is under the regulations of Royal Decree-Law 23/2018, of December 21, transposing directives on trademarks, rail transport and package trips and linked travel services.

https://www.boe.es/buscar/doc.php?id=BOE-A-2018-17769

Registration number as a Travel Agency: CICMA N•2652

THE OWNER OF THE WEBSITE, in compliance with Law 34/2002, of July 11, on information society services and electronic commerce

https://www.boe.es/eli/es/l/2002/07/11/34/con?_ga=2.94783839.258264529.1707771384-7379068.1707771384

informs you that the social denomination is:

-Best Private Tours de Luca Renzini
-Nie- Y2208064d
-Calle Lago Salado 18 B, 4 B, Madrid 28017, España
-www.best-private-tours.com

This privacy notice discloses the privacy practices for best-private-tours.com. This privacy notice applies solely to information collected by this website and is designed to help you understand how we collect, use and protect the information you provide to us.

This Privacy Policy does not apply to information we may collect by other means (including offline).

Types of data collected: 

The types of personal data collected, by the best-private-tours.com site itself or by third parties, include Cookies and Usage Data.

Information collected may be “Non-Personal Information” or “Personal Information”. Non-Personal Information includes information which doesn’t identify you personally, for instance, anonymous usage data or general demographic information we or third parties may collect, as well as URL information for pages visited on our site, preferences and number of clicks. Personal Information includes your name, email address and optional phone number for possible future contact purposes.

Information Collection, Use and Sharing:

Personal information is provided to us by the user directly via either our Contact Us form or our Reservation form.  Information required (mandatory) from the user for their correct completion is indicated in each of the forms located on our site. The information which is mandatory must be provided in order to enable us to make future contact with the user with regard to the performance of services.

The personal information provided voluntarily via our website, best-private-tours.com, directly by the user is owned and used solely by Best Private Tours for the purposes of communicating with you for the reason that you originally contacted us.

We will not sell, trade, rent or otherwise share your personal information to any third party outside our organization for the purposes of marketing.

Sharing of personal information with outside parties is limited to your name and cell phone information and only as necessary to fulfill your request (e.g. to your guide, driver, tour manager, hotel or other service provider for the purposes of identification and emergency contact only).

Unless you ask us not to, we may email you periodically (holiday greetings, news, etc.)

Non-personal information is collected via technology (Usage Data) and is collected to improve the quality of our website. We may collect anonymous information provided to us by your browser when you visit our site such as the website you came from (the “referring URL”), what type of browser you use, the device you connected from, the time and date you accessed our site and other information that does not identify you personally. This information is collected via the use of cookies.

Please see our Cookies Policy for further information regarding Cookies and their use on our site. 

Third Party Data:

• Google Analytics – Our site uses Google Analytics to help us understand how visitors use our site and assist us to optimize our users’ experience.  This may include collection of traffic source data (anonymous IP address) and content data (URLs of pages visited on our site and how visitors interact with them). 
  Google Analytics is anonymous. The data is collected in aggregate form in such a way that it can’t be used to identify an individual and Google does not link information collected to your email address.
  To find out more about Google Analytics and how it collects & uses data, please visit the link below:
  

The user can selectively disable Google Analytics by installing the opt-out component, which is provided by Google, on his/her browser. To disable Google Analytics, please visit the link below:

              https://tools.google.com/dlpage/gaoptout

Security:

Information collected through our website (best-private-tours.com) will be stored and processed in a responsible manner. We take precautions to protect your information from unauthorized access, disclosure or modification.

We also protect your information offline. Only those employees who need the information to perform a specific job are granted access to personally identifiable information.

In some cases, data may be accessible to certain types of external parties (for example: third party mail carriers or hosting providers) who have been appointed as data processors by Best Private Tours.

We only collect sensitive information (user credit card data) on our website via the Payment page which is accessed via the Pay Now links. Once you click the “Pay Now” button on the Payment page, you are redirected to our bank’s secure payment system which uses encryption to protect sensitive information transmitted online.

You can verify that the page is secure by looking for the green closed lock icon in the page’s address bar. It is only once you are within our bank’s secure system that credit card details for the completion of the transaction are requested.

As a company established and based in Spain, Best Private Tours and our website, best-private-tours.com, are subject to the laws governing data collection, use and protection in force within the European Union and its member countries where Best Private Tours has a presence. These laws may differ from the law in your home country. Please note that we may transfer information, including personal information, to a country outside your jurisdiction and you consent to the transfer of information to another country where Best Private Tours does business in order to provide the requested service.

Your Access to and Control Over Information:

You have the right at any time to prevent Best Private Tours from contacting you. Users can opt out of future communication from us by notifying us of their desire to discontinue further correspondence via the email address provided on our website.

You also have the right to inquire as to what personal data, if any, Best Private Tours holds about you; to verify its accuracy or ask that the personal data be corrected, updated, supplemented or cancelled. Such inquiries must be submitted in writing via the email address provided on our website, best-private-tours.com

Links:

Our website, best-private-tours.com, provides links to certain social media sites (Facebook, Twitter and Instagram). Please be advised that we are not responsible for the practices, services, information, content or privacy practices of such other sites. Furthermore, the best-private-tours.com Privacy Policy applies only to information collected by us through our site. When you use a link to go to a third-party website, our Privacy Policy no longer applies and you are subject to the rules, practices and privacy policy of that third party.

We encourage our users to be aware when they leave our site and to review the privacy statements of any other site that collects personally identifiable information or to contact these third parties for further information.

Changes to Privacy Policy:

Best Private Tours (best-private-tours.com) reserves the right to revise or update this Privacy Policy at any time.

We recommend reviewing this website often to check for updates to this policy. We will notify our users of significant changes to our Privacy Policy via a prominent notice on our site. Significant changes will go into effect 30 days following said notification. Non-material changes or clarifications will go into effect immediately.

Further, you can check for updates to this policy by referring to the modification date found at the bottom of this page.

If you have any questions regarding this Privacy Policy or practices of this site, please contact us via email at This email address is being protected from spambots. You need JavaScript enabled to view it..

Last Update: This Privacy Policy was last updated on January X, 2018.

All fields with an asterisk (*) are required.

First Name(*)

Invalid Name

Last Name(*)

Invalid Last Name

E-mail(*)

Invalid E-mail

Tours(*)

Invalid Input

Choose Payment

Credit CardPayPal

Enter amount(*)

Invalid Amount

Total

0,00 EUR

Booking: All bookings must be made either via the reservation form on our website or via email to the address bestprivatetours @gmail.com We will respond to booking requests within 24 hours of receipt. Bookings are confirmed upon receipt a non-refundable deposit in the amount of 30% of the trip’s total cost. We accept the following payment methods: • Credit card – VISA and MasterCard only; • PayPal – this payment method carries a commission fee of 4%; • Online payment – using credit card or PayPal via our secure link. All prices and fares are quoted in Euros. Final Payment: City tours, Day trips & Shore excursions – • When paying via credit card: the remaining balance (70% of the total) is due on the day of the booked service (or of the first service in the event of multiple bookings) we will charge the credit card of record used for the deposit payment unless otherwise indicated by the client. • When paying via PayPal, the remaining balance (70% of the total) must be made two (2) days prior to the date of the booked service (or of the first service in the event of multiple bookings) • When using our secure link, the remaining balance (70% of the total) must be made via the same link two (2) days prior to the date of the booked service (or of the first service in the event of multiple bookings) Custom vacations – • Regardless of the payment method to be used (credit card, PayPal or secure link), the remaining balance (70% of the total) is due 30 days before the scheduled arrival date. Modifications & Cancellations: Modifications or cancellations of booked services (those for which the 30% non-refundable deposit has been paid) must be made in writing and will only be effective upon acknowledgement of receipt by Best Private Tours. Cancellation of booked services (those for which the 30% non-refundable deposit has been paid) will be subject to the following fees at the discretion of Best Private Tours: • Notice received more than 7 days prior to scheduled service: No cancellation fee will be applied. • Notice received between 7 days and 48 hours prior to scheduled service: A cancellation fee of 25% of the balance due will be applied. • Notice received within 48 hours or less prior to scheduled service: We reserve the right to charge the full amount of the balance due. • No refund is given if a client terminates the service once it has begun or in the case of a “no show” for a scheduled service. • No refund is given in cases of force majeure. Note: Custom vacations and certain group services may require additional deposits and/or have particular payment terms and conditions. In such cases, these additional deposit amounts and related payment terms and conditions will be communicated, in writing, prior to final booking. Comments, Suggestions & Complaints: Kindly communicate suggestions, wishes or problems which may arise during your service in a timely manner directly to the person providing your service (driver, guide, etc.). They are usually the one who can assist you most quickly. Please do not wait until the end of the service, or afterwards, to voice any questions, concerns or requests you may have about your service. We cannot redress complaints made after a service has ended. Inclusions: Best Private Tours clearly specifies what is included and what is not included in our tours. Please make sure you are fully aware of and understand what the tour includes before booking. Best Private Tours reserves the right to modify booking procedures, terms and conditions and/or program prices at any time without notice. Invalid Input

Terms and Conditions(*)

I agree Invalid Input

Privacy Policy

(*)

I agree Invalid Input

BEST PRIVATE TOURS
PASEO DE LA CASTELLANA 90, 1ª PLANTA
28046, MADRID
ESPAÑA
COMUNIDAD DE MADRID
CICMA N. 2652
NIF: ESY2208064D
This email address is being protected from spambots. You need JavaScript enabled to view it.

 

CONTACT US

 Call +34 644227137